Secure and sensitive information, such as the export of customer data or the temporary password for the back office, will be shared by Entrust via a secure link or secure email. 

This article provides detailed information on how to access information shared via a 1Password link.

What is 1Password Share Link?

A 1Password Share Link is a secure way for an Entrust agent to share sensitive information with you. Instead of sending passwords or confidential details through email or chat, the agent provides a unique, encrypted link that ensures your data stays protected.

• The link will always start with share.1password.com, so you can verify its authenticity.
• The information can be viewed only 1 time per person.
• You don’t need a 1Password account to view the shared information—just open or copy the link in your browser.
• You will be prompted to enter your email address and verify before accessing it.

This method ensures your information is delivered safely and privately, reducing the risks associated with traditional sharing methods.

How do I access the information?

1. Click the link provided by the Entrust agent. It will look like this:
   https://share.1password.com/...
2. Open in your browser – no 1Password account is required.
3. Verify the link starts with share.1password.com to ensure it’s authentic.
4. Enter your email address, and you will need to verify your email by entering the one-time verification code.
   
5. View the shared details securely on the page. You can copy the information you need.
6. Act promptly – the link will expire after the time set by the agent (e.g., 1 hour, 1 day).
   

Tip: Do not forward the link to anyone else — it is only accessible to the intended recipients. Once it has expired, the information will no longer be accessible.