FAQ - Change of SSL server certificates

Created by Guillaume MARRAUD DES GROTTES • Modified on Tue, 6 Aug, 2024 at 9:18 AM

If you or your service providers need to change an SSL server certificate on a URL used by Entrust services—whether for renewal or any other reason—please contact us at least one week before the planned change. 


> To do this, open a support ticket here.


 We will verify whether a change in the Certificate Authority (CA) is required. If necessary, we will require the new CA to trust.


Note: Failure to notify us in time may result in a complete service interruption for any actions performed on the affected URL.

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