FAQ - How to request a report?

Issuers may require reports on token and wallet information under various circumstances. 
This can be achieved by creating a report profile.


Before requesting a report profile

Users do not have reporting management permissions by default. 


Please ensure your account has the necessary permissions to view and manage reports. 

If not, request a new user profile or admin profile with reporting access.


Report types

  • Export of all wallets and cards
  • Export of all tokens
  • Export of all authentication requests
  • Authentication requests regulatory export

Frequency of the report generation

  • Daily
  • Weekly on Monday
  • Weekly on Sunday
  • Monthly
  • Quaterly


Force encryption

  • Enabled / Disabled

Fields

Export of all wallets and cards

"walletId";"issuerClientId";"issuerWalletId";"walletStatus";"walletLocked";"walletCreationDate";"walletDeletionDate";"cardId";"issuerCardId";"cardBin";"cardLastDigits";"cardExpiryDate";"cardStatus";"cardLocked";"tokenExternalId";"panExternalId";"tokenStatus";"cardCreationDate";"cardDeletionDate"


Export of all tokens

"tokenId";"tsp";"tspTokenId";"tspPanId";"tspTokenRequestorId";"trCustomerWalletId";"issuerCustomerId";"issuerCardId";"issuerTokenId";"tokenType";"status";"provisioned";"tokenizationDecision";"creationDate";"deletionDate";"cardBin";"cardLastDigits";"cardExpiryDate";"tokenizationDeclineReason";"internalTrWalletId";"panSource"

Export of all authentication requests

"authenticationId";"callerAuthenticationId";"walletId";"issuerClientId";"issuerWalletId";"cardId";"issuerCardId";"authenticationContext";"authenticationPattern";"authenticationResponseDate";"authenticationStatus";"authenticationCreationDate";"authenticationRecipient"

Authentication requests regulatory export

"id";"responseDate";"expiryDate";"status"


Customization of fields

Unless otherwise specified, reports will include all available fields. For a more concise report, you may request a custom configuration with specific fields.

Please note that requests for custom reports will be processed through a change request. This may be subject to additional charges following a thorough review.


Things to note

Please note that this is an incremental report, encompassing data for all tokens and wallets.

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